Shipping policy

FREE SHIPPING

We take pride in offering our valued customers exceptional value and top-notch service. To enhance your shopping experience, we provide complimentary shipping from our distribution centers in the United States through USPS.

LOST/MISSING PACKAGES

At Affurmi, we want your shopping journey to be flawless. Kindly ensure the accuracy of your billing and shipping details before finalizing your order, as we cannot be held responsible for any mishaps arising from an incorrect address. In case we err, we will wholeheartedly take responsibility for rectifying the original order without any extra charge.

CUSTOMS

As your order ventures beyond borders, any potential custom fees incurred after shipment are beyond our control. By choosing our products, you acknowledge the possibility of customs charges upon arrival in your country, and you consent to such circumstances.

SHIPPING TIME

Shipping times may vary across different states. Generally, the standard shipping duration falls within the range of 5 to 7 days. Please note that this period does not encompass our internal processing time of 2 to 5 days. While we strive to expedite delivery, there might be exceptional cases of clearance or customs delays that extend the maximum delivery time to 45 business days.

TRACKING INFORMATION

Once your order embarks on its journey, you'll receive an email with a tracking number. Please be aware that in some instances, tracking might not be immediately available due to the nature of our free shipping.

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT"

Certain shipping providers may take 2 to 5 business days to update tracking information on their systems. If your order was placed more than 5 business days ago and your tracking details remain elusive, please don't hesitate to reach out to us.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical efficiency, items from a single order may occasionally be dispatched in separate packages. This could happen even if you've chosen combined shipping during checkout.

Should you have any further inquiries, please don't hesitate to contact us. We're committed to offering you the best assistance possible.